Store Policy
We founded Tehzeeb - The House Of Chikankari with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!
TERMS & CONDITIONS
Tehzeeb - The House Of Chikankari is the place where we value and share your concerns about your privacy and security. By visiting us, the user has agreed to read, browse and access all our information subject to the guidelines and terms of use applicable to such services. If it is not acceptable, kindly refrain from accessing or visiting our site
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Tehzeeb - The House Of Chikankari or its content suppliers. The compilation of all content on this site is the exclusive property of Tehzeeb - The House Of Chikankari. All software used on this site is the property of Tehzeeb - The House Of Chikankari or its software suppliers.
COLORS
While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.
ELECTRONIC COMMUNICATIONS
When You use the Site or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with You by email or by an electronic record on our Site which will be deemed adequate service of notice / electronic record.
CANCELLATIONS BY THE USER
No cancellation once the order is placed.
BILLING
The price of our merchandise is inclusive of the GST. The GST charged shall depend upon the destination where the order has to be shipped. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.
DELIVERY
Our products are handcrafted and made to order. We try our level best to deliver it in 15- 25 working days.
RETURNS & EXCHANGE
NO RETURN
1- Our garments are all on a made to order basis. Once your order is placed, we do not offer any exchange or returns for an incorrect purchases or change of mind.
2- No replacement will be accepted.
3- Returns are not possible for colour exchange. Please be sure of the colour before placing order.
INTERNATIONAL RETURNS
We do not offer merchandise exchanges and/or returns on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different size from what you had ordered, please reach out to us at tehzeebthehouseofchikankari@gmail.com within 48 hours of receiving the order.
TAXES & DUTIES
For Indian Customers
Product Prices are inclusive of all taxes and duties.
For International Customers
Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.